About Refined Wellness
We are going to walk with you along
a path of healing …
Hi, I’m Cynthia
I’m the founder of Refined Wellness Counselling Services.
After years of working in hospitals and community mental health settings, one thing became very clear to me: living with chronic physical and mental health conditions is incredibly challenging! I witnessed countless individuals overwhelmed by illness—feeling as though their health issues were taking over their lives. Many were left navigating the healthcare system with little support, facing emotional exhaustion, and struggling to access the care they needed.
Refined Wellness was created to meet that need — a space dedicated to providing compassionate, meaningful, and specialized mental health support for those dealing with the complex realities of chronic illness, trauma, and emotional distress. Whether you’re living with a long-term health condition, working through trauma, or facing ongoing stress and burnout, Refined Wellness is a space where your experiences are heard, respected, and supported – a space where healing IS possible.
At Refined Wellness Counselling Services, we offer a safe and welcoming environment to explore whatever you’re going through — from anxiety and depression to trauma, grief, life transitions, and the emotional impact of chronic illness. Together we’ll create a personalized plan to help you manage what’s difficult, reconnect with what matters, and move forward with greater clarity, strength, and peace of mind.
Our team is here for you
The team at Refined Wellness are here to support and guide you in making the changes you want to see in your life. We will work with you to clarify your counselling goals, will help outline a path to these goals, and guide you on your journey towards the life you envision for yourself – one that is aligned with your values and gives you a sense of purpose.
As therapists, we will draw on our experiences and training, and will rely on you to share your expertise (yes – YOU are the expert in you!). Through collaboration, we will co-create a therapy relationship that combines your experiences with our knowledge and training. At Refined Wellness, we believe that everyone has the inner strength to overcome the many challenges that life throws our way. At times, we just need someone to help us uncover and build upon these strengths to improve our wellbeing.
Why Choose Us?
Compassionate Therapy
Our therapists chose the field of psychotherapy because we care about our clients. We want you to experience quality therapy from caring, knowledgeable staff. Compassion is key in a quality therapy experience, and it is a core value we embrace as part of the care we provide. From the time you first reach out to us, and throughout your involvement with our services, we strive to make your counselling experience top-notch.
Clinical Experience
Evidenced-Based Therapies
Flexible Services
With options of either in-person therapy (at our St. Thomas office), or virtual therapy (throughout Ontario and Nova Scotia), our team aims to eliminate as many geographical barriers as possible. We work hard to ensure our wait times for services are minimal, so that you can access the therapy you need when you need it!
Comfortable, Accessible Therapy Space
Our offices, based in St. Thomas, were designed to offer a comfortable, confidential, and tranquil space for our clients to talk about issues that are difficult to discuss and that can trigger feelings of vulnerability. Our offices and washrooms are all wheelchair accessible. Our virtual platform is PHIPA and PIPEDA compliant and was designed to be easy to use – even if you have little experience with technology!
Psychiatry Consultations
For those with significant mental health issues, accessing psychiatric care can be a real challenge. That’s why we have partnered with Psychotherapy Matters Virtual Clinic – allowing our clients the virtual opportunity to obtain comprehensive assessments, get accurate diagnoses and, when necessary, medication recommendations. Our clients have access to follow-up psychiatry appointments, and care is coordinated through your therapist, and family physician or nurse practitioner.
Are You Ready To Make Change? Let's Talk
Give us a call – let’s talk about how we can help.Call : 226-271-1387, or fill out the contact form below.
Contact Us
Connecting is your first step towards healing. Reach out and start your journey today.
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